Privacy Policy

1. Information We Collect

While using our website or filling out estimate forms, we may ask you to provide us with certain personally identifiable information including:

• First name and last name
• Phone number
• Email address
• Service address, city, and zip code
• Project details and job site notes

2. Use of Your Personal Data

Coastal Synergy uses your personal data for the following purposes:

• To provide and maintain our service: Including delivering estimates, scheduling site evaluations, and performing insulation installations.
• To manage your requests: To attend to customer service inquiries and coordinate job details with Carlos Martinez.
• To contact you: Via phone calls, email, or SMS regarding your estimate status, project schedules, or seasonal maintenance notifications.

3. SMS Communications & Consent

By providing your phone number and explicitly opting in through our estimate request forms, you consent to receive SMS communications from Coastal Synergy. We use this to send project updates, estimate follow-ups, and occasional promotional maintenance offers if you opted into them. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel at any time.

🔒 SMS opt-in data and consent will not be shared with or sold to any third parties for their own marketing purposes.

4. Disclosure of Your Personal Data

We do not sell your personal data. We may only disclose your personal information to necessary service providers who assist in processing form requests or as required by law to comply with legal obligations in Georgia or South Carolina.

5. Security of Your Personal Data

The security of your Personal Data is important to us. While no method of transmission over the Internet is 100% secure, we utilize industry-standard data safeguards and secure form protocols to protect your information.